Though we have 14,000 titles in the store, we sometimes don't have what you need right on the shelf, but special ordering a book with us is very simple.

Here are some things to know about special orders:

• We order from two different national distributors, so if it's in print it's very likely we can get it for you.
• Your order will almost always come with our normal store order, so there are no shipping charges.
• Most books will arrive in the store in just 3 or 4 days (some have to come from a further away warehouse, but that only takes 7 to 10 days).
• If you place an order online and choose the "In-Store Pick-Up" option, there's no need to pre-pay and no shipping charges.
• Most books are returnable. If the book arrives and it's not what you want, you don't have to buy it.
• We hold your special order for two weeks and then we give you a call to remind you it's here. We can always hold books longer, just let us know what you need.
• We're happy to place pre-orders for books that aren't out yet. Then we'll call you when the book is released.
• If a title is out of stock with our distributor (maybe it's a small press, or maybe Oprah or the New York Times mentioned it), we can place a Backorder for you. When the book is back in stock, we'll get one in right away and call you.